You will find a very useful shipping estimator at the bottom of your shopping basket, so that you can calculate your shipping charges before entering your address.
UK Shipping Charges including Channel Islands
We use Royal Mail 1st Class as our preferred method of delivery
Order Value | Delivery Charge |
Up to £5 | £1.95 |
Orders of £5.01 to £75 | £3.95 |
Orders over £75 | FREE |
Europe Shipping Charges
We use Royal Mail Airmail as our preferred mthod of delivery. For larger value orders we will send by carrier.
| Order Value | Delivery Charge |
Up to £20 | £5.95 |
Orders of £20.01 to £50 | £9.95 |
Orders over £50 | £20 |
Rest of the World Charges
We use Royal Mail Airsure or International Signed for, Airmail Services as our preferred method of delivery. For larger value orders we will send by carrier.
| Orders Value | Delivery Charge |
Up to £20 | £6.95 |
Orders of £20.01 to £60 | £19.95 |
Orders over £60 | £35 |
Returns
We try at all times to please our customers. If you are not satisfied with a product, please notify us within 28 days and return the goods to: Alison Gardiner Designs Ltd. Unit 36 The Retreat, Southsea, Hants, PO5 3DU, UK Items will be refunded or exchanged providing that you do not use the item; it is in the same condition as when you first bought it; and, you have taken reasonable care to ensure that any item is returned to us safely and not damaged in transit. Unfortunately, post and package costs are non refundable and we are not held responsible for returns that do not reach us. In the event of the goods being faulty however, we will cover all costs of postage and either refund or exchange the goods. Please return with copy of invoice and send the parcel via a signed for service, please retain proof of postage.
